Returns & Exchanges
At Windhorse, we stand by the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We want to ensure you have the right equipment to reach your peak performance without any hurdles.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your sports equipment.
Ship the Gear
Drop off your package at any authorized carrier location; ensure all original tags are attached to avoid processing delays.
Receive Your Refund
After our team inspects the returned items for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing